Chris Lee, is a customer success manager at Falkonry and is a new member of ISA’s Smart Manufacturing & IioT Division. Based in California, Chris guides customers from use-case concept to successful production implementation of the company’s AI-powered products. Chris works with customers to clarify their problem statements, implement solutions and communicate results effectively within their organizations. Chris has focused on semiconductor metrology and process equipment in the hardware, software and support services areas. He has worked in major fabs around the world with KLA-Tencor and Lam Research, including 3-years in Japan. Chris’ career has included applications engineering, product management, product marketing and program management. He studied mechanical engineering at UC Berkeley.