ISA is proud to announce that its member community and discussion platform—ISA Connect—has won the prestigious Best Community Design Award from platform vendor Higher Logic. ISA Connect is a members-only platform allowing users to connect, share, engage in technical discussions, and build professional networks all within an exclusive and easy-to-navigate community.
Launched in 2020 and updated in July 2022, ISA Connect is built upon the Higher Logic Thrive platform, used by many different associations across industry sectors. What makes the ISA Connect design and implementation stand out is its visual and experiential integration with other ISA web properties.
Steve Mustard—ISA Treasurer—says," ISA Connect is a trusted resource I can count on to provide reliable, unbiased answers and views on any automation-related topic, including control, safety, cybersecurity, and digital transformation."
By building upon the Higher Logic platform and mimicking the navigation from ISA’s main site to create cohesion for its members, ISA has created an experience that earns continuous positive feedback from its members on ease and usability. "If you need to find an answer to a technical problem at your work, the right place to go is the Technical Discussion Forum on ISA Connect,” says ISA Past President Carlos Mandolesi.
“The member home page is a great one-stop shop for all of my ISA involvements. The feed brings together updates from all the communities I am in and makes it easy to navigate wherever I need to go,” says Mary’beth Ramey, an Automation and Process Control Engineer at Celanese Engineered Materials.
With an international membership base of nearly 14,000 automation professionals, ISA needed a platform that could bring its diverse community together for high-quality and engaging technical discussions. Higher Logic is a human-focused engagement platform that delivers powerful online communities and communication tools to engage members and customers at every stage of their journey.
Higher Logic also provides a robust engagement platform and strategic services with over a decade of experience in building personalized and scalable community engagement programs that serves more than 3,000 customers, representing over 350,000 online communities with greater than 200 million users in more than 40 countries worldwide.
“As a professional society, ISA must always be focused on how we can continue to grow a vibrant community that enables collaboration, fosters information exchange, and provides opportunities for our members to develop professionally,” said Claire Fallon, ISA Executive Director. “We are deeply proud of ISA Connect and are honored to be recognized with this award.”